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Terms & Conditions

Acceptance of the Terms

By registering an account, accessing the platform, or participating in any activity on our site, you ("User", "you") agree to be bound by these Terms and Conditions (the "Agreement"). The Agreement comprises all applicable laws, rules, and guidelines that govern your usage of Spinboss casino. Please read this document carefully before proceeding with registration.

Eligibility Requirements

Spinboss casino is available for individuals aged 18 or above who are in compliance with our geographic restrictions. To be eligible to register an account on our site:

  • You must be at least 18 years old (or the minimum age as required by your local jurisdiction).
  • Your location and nationality must comply with our accepted countries list.
  • You must not have previously been banned or restricted from accessing our services.

Minimum Age Requirements

You represent that you are of sufficient legal age to use Spinboss casino's products or services and that the information you provide about yourself is accurate. We reserve the right to request proof of your minimum required age at any time.

Geographic Restrictions

We restrict access to individuals in certain jurisdictions, including but not limited to:

  • United States (including territories)
  • France
  • Netherlands
  • Belgium

If you attempt registration from a restricted country, you will encounter automatic geo-blocking and account closure if location is detected post-registration. Our full list of accepted countries can be found at spinboss.com/terms-and-conditions.

Account Registration Rules

To register an account with us:

  • You must provide accurate information about yourself.
  • Your account details, including name, address, email, phone number (if provided), and payment method data will be stored securely for the purposes of registration verification.
  • Each user can only have one registered account on our platform. Multi-accounting is strictly prohibited.

One-Account-per-User Policy

For security reasons and to prevent fraudulent activities:

  • You are allowed to register only one account per individual or legal entity.
  • Re-registering under a new name, email address, payment method, or IP address will be considered a multi-account attempt. This may result in restrictions on your usage of our platform.

Identity Verification and KYC

As part of the registration process:

  • We may request identification documents (e.g., passport, driver's license) to verify your age.
  • You agree to comply with any additional verification checks that we choose to implement.

Account Accuracy Obligations

You are responsible for ensuring the accuracy of information stored in your account. Any inaccuracies or changes must be communicated promptly through our designated support channels.

Account Security Responsibilities

To maintain a secure and safe platform environment:

  • You are accountable for protecting your login credentials, password, and personal data.
  • If you suspect unauthorized access to your account or loss of your security tokens (including passwords), please inform us immediately so we can initiate the necessary measures to safeguard your account.

Restricted Behaviour and Prohibited Activities

Engaging in any form of:

  • Cheating, using external tools for unfair advantage, or manipulating gameplay is strictly prohibited.
  • Abusing bonuses, abusing payment systems or other rewards offered by Spinboss casino constitutes misuse and will be addressed according to our Bonus Abuse Policy (Section 4).
  • Promoting gambling addiction among minors.

Multi-Accounting and Fraud Prevention

If we suspect multi-accounting:

  • Your account(s) may undergo scrutiny, temporary restrictions, closure, and permanent ban from accessing the platform.
  • Misleading information about your true location or identity to circumvent our accepted countries list or fraud prevention measures is a serious breach of these Terms.

Bonus and Promotion Rules

We offer various bonuses, promotions, and rewards that are subject to specific rules (hereinafter referred to as "Promotions"). These may include:

  • Bonus types: no deposit, first time deposits, loyalty points etc.
  • Wagering requirements
  • Expiration dates or periods during which Promotions can be claimed/used.Please see our dedicated section for full details on promotions.

Wagering and Gameplay Conditions

Your use of Spinboss casino's products/services is conditional upon adherence to applicable wager limits, playtime restrictions, time-outs (session breaks) as well as other in-game features designed to encourage responsible gaming practices.

Bonus Abuse Prevention

We reserve the right to limit or withdraw any bonuses when evidence suggests abuse. Our Bonus Abuse Policy provides further details on this subject.

Deposits and Withdrawals

  • For those permitted to deposit funds by law:
    • Payment method limits apply.
    • Minimum/Maximum amount deposits may vary depending on payment methods chosen.
  • Processing of withdrawals is as per our withdrawal processing procedures, outlined in the terms applicable for your account type (depending on how you chose or were assigned a specific package).

Verification Before Withdrawals

For security reasons and to comply with anti-money laundering regulations:

  • We may request additional verification checks before allowing cashouts.

Processing and Review Procedures

Withdrawal requests will undergo standard internal review prior to release. Processing times vary by method (bank transfer up to 7 days, fastest for e-wallets), as outlined on our dedicated withdrawal page.

Responsible Gambling Expectations

Your conduct reflects the company's mission towards promoting responsible gaming:

  • Limit and restrict access.
  • Withdrawal tools provide real-time tracking.
  • Account balance monitoringSelf-exclusion and account restrictions help ensure users meet regulatory expectations for maintaining a fair environment.

Self-Exclusion and Account Restrictions

If you choose to or need assistance with self-excluding yourself from Spinboss casino services, we will cooperate by:

  • Immediately closing your active account(s).
  • Preventing access to future site registration.For information regarding GamStop (https://www.gamstop.org.uk) – our direct link is on the "responsible gambling page".

Game Fairness and RNG Systems

Our games are audited for fairness, and all game outcomes rely upon Random Number Generators ("RNGs") ensuring that winning possibilities remain random. Details regarding gaming audits can be found in our dedicated section.

Technical Interruptions or Voided Gameplay

  • Technical outages: temporary limitations on accessing the platform.
  • Unforeseen circumstances may lead to temporarily voiding gameplay until such time as we're able resume regular operations without disruption.

Suspension or Closure of Accounts

If you fail to comply with these Terms and Conditions:

  • Suspension may limit access to your account for a specified period while re-assessments are conducted, pending further clarification.
  • Permanent closure results from continued non-compliance, misuse, multi-accounting attempts or otherwise violating our policies. We reserve the right to modify or remove services at any time.

Intellectual Property and Platform Ownership

Spinboss casino operates under license (39254) with rights as a third party service provider from leading gaming suppliers: Pragmatic Play, NetEnt, Evolution Gaming etc.. Spinboss casino does not claim ownership of games content but grants use within its domain limits according to our EULA agreements.